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Our Story

Built to be the host
we couldn’t find.

“I have never personally understood why anyone would tolerate an unreliable service or slow and/or incompetent support.”

— Michael Denney, Founder & Owner
Read the full story ↓
Indianapolis skyline illustration

Who we are

MDDHosting LLC is a privately owned company formed in 2007 to provide services that are often overpriced at affordable prices for individuals and businesses worldwide.

We do not see our clients as a number or a dollar sign. Every account matters. Every ticket gets a real answer from a real person — usually within minutes.

We are still the same company we were in 2007, with the same values and the same owner. We have never been acquired, never been sold, and we are not for sale.

19+
Years in business
Founded 2007
~6 min
Avg. ticket response
24/7/365
<5
Malware incidents/year
Network-wide
100%
Uptime SLA
Backed by 1000% credit

How we got here

Nineteen years of building, learning, and never backing down. Read the full story on our blog →

1998

The dream starts in middle school

A 12-year-old Michael Denney writes his own web server software and decides he wants to start a web hosting company someday. That idea never went away.

2007

MDDHosting is founded

Started with a HostGator reseller account. Servers were overloaded from day one — moved to a managed dedicated server within weeks. The first few hundred clients followed.

2008

The Planet datacenter fire

An explosion and fire at The Planet datacenter caused 72–96 hours of downtime. The lesson was clear: we needed redundancy, off-site backups, and control over our own infrastructure. We moved to SoftLayer (now IBM) unmanaged dedicated servers and added a dedicated backup server.

2010

Colocated hardware at Handy Networks, Denver CO

Jay Sudowski of Handy Networks provided over $100,000 of hardware on a handshake — before we’d paid a cent. We moved to fully owned colocated servers, saving ~$10,000/month vs. renting. The margin freed up budget to hire staff.

~2012

First staff member hired

Scott Swezey — originally a customer who asked better questions than most — joined the team. He’s still here.

~2016

Storage infrastructure upgrade

Moved from a traditional SAN to a software-defined distributed storage platform. The speed improvements were massive. Latency dropped, performance soared, and the storage could heal itself automatically — no single point of failure.

2018

The incident that changed everything

The hardest chapter. Read the full account below.

Today

Same values. Stronger infrastructure.

Servers kept at 50–80% capacity (not overloaded like the competition). Automated, verified snapshots run constantly. Every account isolated. Average support response: ~6 minutes. We’re still here.

2018 Incident

The incident that changed everything.

In 2018, a sysadmin issued the wrong command — blkdiscard instead of fstrim. The difference is catastrophic: blkdiscard wiped all customer data nearly instantaneously.

To make it worse, snapshots had not been enabled — a miscommunication with our storage provider that we take full responsibility for. The initial estimated restoration time was 28 days.

The team worked through it. No panic, no pointing fingers, no giving up. We were fully restored in 96 hours — 4 days, not 28.

“Panicking doesn’t solve problems and only makes things more difficult.”

— Michael Denney, during the incident

After restoration, we completely rebuilt our backup and snapshot infrastructure. Automated snapshots now run continuously and are verified automatically. The same scenario cannot happen again the same way.

We are still here. Stronger. And we don’t hide what happened — because a company that faces hard moments honestly is one you can actually trust.

Infrastructure & datacenter

Our servers are built on a minimum of Intel Xeon 48-core processors and 256 GB RAM, backed by fast, distributed storage with no single point of failure. They sit in the Handy Networks facility in Denver, Colorado.

The facility is located in Denver’s central business district with power feeds from multiple substations. Temperature is controlled at 70°F (±4°) within 45% humidity (±4%) by 7 N+1 air handling units.

Connectivity carriers include tw telecom, Level3, Comcast, Hurricane Electric, Internap, XO, Global Crossing, Savvis, UUNET, and RMIX — fully multi-homed for redundancy.

Facility specs — 4,000 sq ft raised floor, private N+1

  • 800 amp 480v 3-phase input power
  • 1 × 375 kVA UPS battery backup unit
  • 1 × 160 kVA UPS battery backup unit
  • 3 × 2,000 kW diesel generators with on-site fuel storage
  • Redundant Liebert HVAC — 118 tons of cooling capacity
  • Pre-action dry pipe fire suppression system
  • Proximity security badge access
  • Digital security video surveillance

Indiana LLC

MDDHosting LLC is registered in the State of Indiana.
Verify on in.gov →

Mailing Address

MDDHosting LLC
5231 E State Road 144
Mooresville, IN 46158

In Business Since 2007

19 years under the same owner.
Not a venture-backed startup.
Not for sale.

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